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Mark Smith is an IFEC industry veteran and longtime APEX TECH participant. Mark works for AERQ as Sales Director – America’s Prior to joining AERQ in March 2021, Mark worked for American Airlines, retiring after 34+ years. While at American Airlines, Mark worked in Global Marketing, managing the customer experience for several major IFEC projects. Mark holds a BS degree in Mechanical Engineering from Texas A&M University and a MBA in Finance from the University of North Texas.