Agenda Day 1

*Subject to change.


8:00 – 9:00

Registration & Coffee

09:00 – 09:10

Welcome

Presented by: Michael Childers – Technology Committee Chair & Board Member, APEX; Lufthansa Systems

09:20 – 09:50

Digital Cabin 2.0

Presented by: Chief Technology Officer, Panasonic Avionics David Bartlett
Cloud-based data sciences (analytics and business intelligence); fast-paced innovation (agile methodologies on a single, unified platform); services on-demand; improved quality through architecture and process improvements.

09:50 – 10:30

From JetBlue to JetSuite: Transforming Travel

Presented by: CEO, JetSuite Alex Wilcox
JetSuite CEO Alex Wilcox started as a JetBlue founder creating first-of-their-kind passenger experience innovations including the first Live TV and leather seats on a low-cost-carrier. As JetSuite CEO, he has worked with his team to build the ideal short-range passenger experience airline with best-in-class technology. At APEX TECH, CEO Alex Wilcox will unveil innovations that will transform air travel even more quickly across the United States.

10:30 – 10:50

Networking Break

10:50 – 11:30

The Finnishing Touch: Mastering TECH Customer Touchpoints and Ecostructure

Presented by VP for Digital Service and Platforms Strategy, Finnair Jaron Millner

11:30 – 12:00

Aeroméxico and the Digital Customer Experience

Presented by: VP of E-Commerce and Digital Advertising at Aeroméxico, Pablo Gomez Gallardo Maass
How Aeroméxico is advancing passenger experience from a digital perspective.

12:00 – 12:45

2018 State of Wi-Fi and Maximizing Aircraft Investments

Find out the latest findings from Routehappy's exclusive annual Wi-Fi report and hear the progress airlines have been making in connectivity. Wi-Fi is one of the many amenities flight shoppers care about, with airlines investing more than ever to enhance the whole passenger experience. But how do airlines ensure these investments actually drive and affect consumer choice in flight shopping? Discover the difference it makes for consumers and learn how to use rich content to showcase onboard products and innovations in all shopping channels.

12:45 – 1:45

Networking Lunch – provided by APEX

1:45 – 2:30

APEX Airline Connectivity Requirements and Best Practices: An INTERACT Working Session Part I

APEX CEO Joe Leader will unveil the APEX Airline Connectivity Survey. The APEX TECH Connectivity Working Group will then highlight the priorities selected by airlines in the survey with potential options.

2:30 – 3:15

APEX Airline Connectivity Requirements and Best Practices: An INTERACT Working Session Part IIa

Moderated by APEX CEO Joe Leader; Connectivity Working Group Chair Stephan Schulte
Major airline leaders, aircraft manufactures, and top airline connectivity providers will collectively engage in an APEX TECH INTERACT working session that will discuss the results of the APEX survey along with critical topics and needs for airlines.

3:15 – 3:45

Networking Break

3:45 – 4:30

APEX Airline Connectivity Requirements and Best Practices: An INTERACT Working Session Part IIb

Moderated by APEX CEO Joe Leader; Connectivity Working Group Chair David Coiley
Major airline leaders, aircraft manufactures, and top airline connectivity providers will collectively engage in an APEX TECH INTERACT working session that will discuss the results of the APEX survey along with critical topics and needs for the industry. Please contact APEX Membership Services at membership@apex.aero if you are an airline leader, aircraft manufacture, or top airline connectivity provider that would like to participate in this interactive session.

4:30-5:00

APEX Airline Connectivity Requirements and Best Practices: An INTERACT Working Session Part III

Panelists will set 2018 priorities for connectivity requirements and industry best practices based on the discussions of the INTERACT session.

5:15-6:45

Networking Reception

Agenda Day 2

*Subject to change.


8:00 – 9:00

Registration & Coffee

9:00 – 9:15

Welcome & Introduction

Presented by: Michael Childers – Technology Committee Chair & Board Member, APEX; Lufthansa Systems

9:15 – 9:50

The Rise of the Global, Paxex Tech Savvy LCC of the Next Decade

Presented by: CEO World Airways, Ed Wegel
With the Boeing 787, World Airways will launch in 2018 as a global charter airline flying as a U.S. flagged carrier. In 2019, it will become America’s first global LCC with connectivity to Asia, South Pacific, South America, Europe, and the Middle East. World Airways CEO Ed Wegel will unveil to attendees the types of technology needed for the emerging airline of the next decade.

9:50 – 10:50

APEX Biometrics Industry Leadership Program: #Entry4Exit4More and Instant Passenger Recognition

APEX CEO Joe Leader; U.S. DHS CBP Executive Director, Dan Tanciar; San Jose Int'l Airport Deputy Director, Innovation and Business Development, Rebecca Baer, and Leading Airlines To Be Officially Announced Shortly
At the heart of Silicon Valley innovation, APEX has partnered with San Jose Airport to launch the first 100% biometric exit and entry airport in the United States. At APEX TECH 2017, a major U.S. airline suggested the initiative. At the first APEX TECH 2018, San Jose Airport will announce with SITA and U.S. Department of Homeland Security the ongoing initiative that will enable all San Jose airlines with international service to benefit from the speed processing of biometric exit, the benefit of biometric entry, and the potential to make travel seamless throughout the travel continuum. APEX and CBP envisions biometrics enabling instant passenger recognition enabling boarding without boarding passes and personally serving passengers by name and by preferences anywhere in the air travel experience.

10:50-11:10

Networking Break

11:10 – 12:00

Accessible IFE Interface for the Blind

Presented by: American Council of the Blind’s Anthony Stephens; chair of the ACCESSWG Bryan Rusenko; Lufthansa Systems, Michael Childers; Bluebox Aviation David Brown
In the Final Resolution of the U.S. Department of Transportation (DOT) ACCESS Advisory Committee, organized in April 2016 and ending its work in November 2016, the DOT called for the establishment of an Accessible Interface Task Force with the directive to “…develop and submit any consensus recommendations of proposed specifications for an accessible user interface for new IFEC systems … offered on newly delivered aircraft. Organized by APEX, the Task Force brought together representatives from the advocacy community—including the American Council of the Blind—airlines, and subject matter experts—including the National Center for Accessible Media (NCAM), that worked through 2017, ultimately delivering recommendations to DOT on November 15, 2017. Anthony Stephens of the American Council of the Blind joins other members of the Task Force to discuss their recommendations, and the importance of airline implementation.

12:00 – 1:00

Networking Lunch – provided by APEX

1:00 – 2:40

Ad Delivery Working Group Panel: Ancillary Revenues Driven by Data

Presented by: Technology Committee Chair & Board Member, APEX; Lufthansa Systems Michael Childers: Chair, Advertising Delivery Working Group Andy Rosen; Director of Digital at Red Bee Media Ben Schofield; Bluebox Aviation David Brown
A panel of experts on inflight advertising will provide an update on APEX’s advertising delivery initiative which is designed to redesign inflight advertising delivery, data capture and reporting to meet the emerging new standards of the advertising community. The panel will discuss new metadata requirements for inflight ads, the emerging SMPTE OBID standard for metadata binding, the requirements of the Media Ratings Council (MRC) for what qualifies as a compensated viewing, methods of dynamic delivery of ads to the aircraft, how to “personalize and contextualize” inflight advertising, and the role of VAST 4.0.

2:40 – 3:00

Networking Break

3:00 – 4:00

Innovation Start Ups

What new developments are being dreamed up? APEX is proud to feature startups at TECH. Selected entrepreneurs will showcase their creations that are sure to have a great impact on the travel and hospitality industries.

4:00-4:30

First and Last Flights on Iconic Aircraft – A Passenger’s Perspective

Presented by: VP Product Marketing at Zodiac Aerospace Thomas Lee
Thomas Lee, who designs aircraft cabins and their amenities, is a World Record Holder on Inaugural Commercial Flights, including the B-747, A-380, B-787, A-350 and C-Series. This presentation will be both informative and entertaining as Mr. Lee shares very memorable days in airline and aviation history.